In accordance with the policy and disclosure texts set out below and pursuant to the relevant legislation, your personal data and special categories of personal data may be recorded, archived, updated, transferred, classified, and processed in ways that comply with applicable personal data protection rules.
We attach great importance to the security and confidentiality of our customers' personal data. The processing, transfer, storage, and destruction of the personal data you share while using the services offered by La Lune are managed carefully within the scope of the Personal Data Protection Law No. 6698. To help you understand your rights regarding the use and protection of your personal data, our policy and disclosure texts are provided below.
1. Introduction
At La Lune, we attach great importance to the confidentiality and protection of your personal data. In this context, we process your personal data in compliance with the relevant legislation, especially the Personal Data Protection Law No. 6698. This policy explains the principles of data collection, processing, storage, and protection within the scope of the services offered through the La Lune platform.
2. Purposes of Processing Your Personal Data
La Lune collects your personal data for the following purposes:
- Carrying out sales transactions for products displayed on the platform,
- Providing user support services,
- Conducting analysis and statistical studies to improve service quality,
- Managing financial transactions and payments,
- Fulfilling legal obligations.
3. Personal Data Collected
The personal data processed by La Lune includes:
- Name, surname, and contact information such as phone number and email address,
- User account information such as username and password,
- Payment and invoicing information,
- Device information and log records,
- Records of sold products.
4. Methods and Legal Grounds for Processing Personal Data
Your personal data may be collected through the following methods:
- Through the La Lune website and mobile application,
- Via email, telephone, or other communication channels,
- Through automated systems and cookies.
Under the Personal Data Protection Law, the processing of your personal data is based on the following legal grounds:
- Explicitly stipulated by law,
- Being directly related to the establishment or performance of a contract,
- Fulfillment of legal obligations,
- Protection of our legitimate interests.
5. Transfer of Personal Data
La Lune may share your personal data with the following parties in order to fulfill legal obligations and provide services:
- Authorized public institutions and legal authorities,
- Our service provider business partners such as banks, payment providers, producer parties, and logistics companies,
- Companies providing technology and infrastructure services.
6. Retention Periods for Personal Data
The collected personal data is stored for the periods specified in the relevant legislation. If no specific period is foreseen in the legislation, the data is deleted, destroyed, or anonymized once the legitimate purpose that required the data processing ceases to exist.
7. Rights of the Data Subject
Pursuant to Article 11 of the Personal Data Protection Law, as personal data subjects you have the right to:
- Learn whether your personal data is being processed,
- Request information if your personal data has been processed,
- Learn the purpose of processing your personal data and whether it is used in accordance with that purpose,
- Request correction if your personal data is incomplete or incorrectly processed,
- Request deletion or destruction of your personal data,
- Request notification of third parties to whom your personal data has been transferred as required by legislation,
- Object to a result arising against you due to the analysis of your data exclusively by automated systems,
- Request compensation if you suffer damage due to unlawful processing of your personal data.
8. How Can You Exercise Your Rights as a Data Subject?
You may submit your requests within the scope of the Personal Data Protection Law by sending an email, together with documents verifying your identity, to laluneais@gmail.com. Your request will be evaluated and responded to within 30 days at the latest.
9. Amendments and Entry into Force
La Lune may update this privacy and personal data protection policy. Updates will enter into force once published on our website.
10. Contact
You may contact us for any questions or requests regarding the protection of your personal data at La Lune.